One---item description
All the product 100% working before shipping.
(If there is a special case, we will communicate with you.Please pay attention to the email information.)
1.New--New part with original packing.
2.Used--Part of second-hand products will have obvious scratches on the surface.
3.Used--Second-hand products will be shipped after strict testing.
Two---Product delivery
1.Usual we need take about 3days to ready goods.
2.All items send out via DHL orFedex, you can get it about 5~14days, Except in exceptional circumstances, Such as customs etc.
3.If you need to receive the goods faster, say within 5 days, please contact me. To provide you with better transportation policy.
Three---Tariff policy
Normally its no tariffs, but each countrys tariff policy is different, if appear tariffs paid by the buyer.
Please understand
Four---Post-sales service
1.All the items has 90 days guaranteed. (For special products, please consult with us about warranty time)
2.We are support return within 15days, while buyer need ensure that the goods have not been used and does not affect the next sell, we would refund without included shipping fee, in addition the buyer needs to pay the return freight and tariff.
3.We will open all the goods and put a red label inside. Please do not tear any of our labels, otherwise there will be NO warranty and after-sales service. Because this is the only proof of our goods.
Five---Feedback
1.My goal is to ensure that you have an enjoyable shopping experience with us.
2.After receiving the goods, if you are satisfied, please leave us a positive feedback and we will do the same for you.
3.We strive for positive Feedback on all transactions and nothing less than an overall Detail Seller Rating (DSR) of 5 STAR.
4.If you are considering giving a neutral or negative feedback. Please contact us and let us have a chance to resolve your question first.Negative feedback cant help solve any problems.
Six---Contact us
1.Please give us the opportunity to resolve any problem.
2.We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please contact us by message before leaving any negative / neutual feedback or open case.
3.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately.
4.Our working time: Bei Jing time (GMT+8): Monday to Saturday 9:00 am to 22:00 pm (except public holidays).
(Sometimes your email may not reach us, or the reply email may go to your junk mail. Please kindly check your email spam box and contact us again.)
