Pls contact us for any additional info. Thank you.
SHIPMENT
We aim to dispatch within 5 working days of payment being recieved. No shipping on Saturday and Sunday.
We combine shipping. Please if you buy more than 1 item ask for a new total invoice.
Please be informed that if the total weight of the parcel is over 2 kg no combine shipping possible and it may still be shipped together, but the total freight charge is payable
We ship Priority registered air mail. Signature required when received.
Shipping time is roughly from 5-7 working days to most countries. However, it may take longer due to Custom clearance is some countries and as such buyers must exercise patience and will need more time to receive.
OTHER IMPORTANT INFORMATION
Please pay in 3 days after auction ends. If no contact and no payment in 4 days, case on Ebay will be opened.
ITEM LOCATION
Our items are located either in our UK or Swiss warehouses for proximity to our preferred couriers.
All our listings shows the ITEM LOCATION as Switzerland.
In cooperation with our couriers we will be shipping UK and EU from their respective locations.
CUSTOM & IMPORT DUTIES:
shipping is being made within the European Union and the UK. No taxes for European Union countries. All other buyers must know that all import duties, taxes and charges are not included in the item price or shipping cost.
Please check before bidding or buying with your customs office what these additional costs will be.
We are not responsible for any delays or charges due to overseas customs or postage delay.
REFUNDS:
Refunds are available if item is not as described. Refund must be completed within 30 days of purchase.
Buyer is responsible for all postage, if item is as described.
Items must arrive back with us in the same condition they left.
All returns must be organized with us before you send.We aim to process returned orders within two working days.
When returned items have been refunded you will be notified by email.
You are responsible for return postage costs and refunds will exclude the original shipping cost paid (especially if item is being returned for reasons other than damaged or wrong items)
If returning from outside the UK ? packages must be clearly labeled ?RETURNED MERCHANDISE?; this is to avoid any customs charges or delays.
Failure to do this may result in the item being returned to you by customs.
PRODUCT DESCRIPTION & SIZING:
We try to use the product, colour & size descriptions as intended by the designer or brand.
If you need clarification on anything, especially size measurements etc. Please ask and we will try our best to help you.
SATISFACTION:
We want you to be satisfied with your purchase, if you are not: please contact us immediately before leaving feedback.We will try our best to resolve any problems for you.
